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本書(shū)根據(jù)商務(wù)企業(yè)涉外秘書(shū)主要工作任務(wù)與典型職業(yè)活動(dòng)需要編排教學(xué)內(nèi)容，重點(diǎn)突出涉外秘書(shū)商務(wù)函件、會(huì)務(wù)組織、事務(wù)處理等工作內(nèi)容，按項(xiàng)目任務(wù)驅(qū)動(dòng)、情景案例先導(dǎo)等新型高職教育理念編排單元教學(xué)內(nèi)容，并強(qiáng)化了相應(yīng)的實(shí)踐實(shí)訓(xùn)環(huán)節(jié)，以突出高職教材的應(yīng)用性與技能性特色。本書(shū)注重知識(shí)與技能、語(yǔ)言與文化的結(jié)合，既有利于培養(yǎng)文秘專業(yè)學(xué)生運(yùn)用英語(yǔ)的交流能力、跨文化交際能力，也有利于培養(yǎng)學(xué)生的思維能力、遷移能力和職業(yè)能力。通過(guò)對(duì)本書(shū)的學(xué)習(xí)，可提高涉外文秘、文秘專業(yè)及其他專業(yè)學(xué)生從事涉外秘書(shū)工作時(shí)必備的英語(yǔ)聽(tīng)、說(shuō)、讀、寫(xiě)、譯的實(shí)踐能力。
本書(shū)由國(guó)家示范性高職院校相關(guān)專家與涉外企業(yè)資深秘書(shū)合作開(kāi)發(fā)，是“高職高專商務(wù)英語(yǔ)類專業(yè)規(guī)劃教材”之一。不僅可作為文秘專業(yè)、涉外文秘專業(yè)相關(guān)課程主教材，也可作為在職人員學(xué)習(xí)和從事涉外文秘工作的參考用書(shū)。
目錄
Unit 1 Receiving Visitors
Part Ⅰ Read and Talk
Conversation 1 Receiving Visitors
Conversation 2 Dinners and Banquets
Conversation 3 Seeing Visitors off
Part Ⅱ Practical Writing
1. Toast
2. Welcome Speech and Answering Speech
3. Farewell Speech and Send-off Speech
4. Visitors Registration Form
Part Ⅲ Exercises
Part Ⅳ Supplementary Reading
Getting Some Knowledge of a Secretary
Unit 2 Entertaining Guests
Part Ⅰ Read and Talk
Conversation 1 Recreational Activities
Conversation 2 Arranging Sightseeing
Conversation 3 Shopping
Part Ⅱ Practical Writing
1. Itinerary
2. Greeting Card
3. Letters of Congratulations
4. Tour Guide Speech
Part Ⅲ Exercises
Part Ⅳ Supplementary Reading
What Makes an Efficient Secretary?
Unit 3 Phones, Faxes and E-mails
Part Ⅰ Read and Talk
Conversation 1 A Business Call
Conversation 2 Booking Tickets
Conversation 3 Hotel Reservation
Part Ⅱ Practical Writing
1. Telephone Message
2. E-mail
3. Faxes
Part Ⅲ Exercises
Part Ⅳ Supplementary Reading
The Traditional and Modern Offices
Unit 4 Invitations
Part Ⅰ Read and Talk
Conversation 1 Invitation to a Dinner
Conversation 2 Invitation to a Trade Fair
Conversation 3 Declining an Invitation
Part Ⅱ Practical Writing
1. Invitation and Reply
2. Letters of Invitation
3. Visiting Card
Part Ⅲ Exercises
Part Ⅳ Supplementary Reading
Social Customs about Invitations in America
Unit 5 Plans, Reports and Summaries
Part Ⅰ Read and Talk
Conversation 1 Discussing Plans
Conversation 2 Making Schedules
Conversation 3 Giving Reports
Part Ⅱ Practical Writing
1. Plan
2. Report
3. Summary
Part Ⅲ Exercises
Part Ⅳ Supplementary Reading
Diaries and Planning
Unit 6 Conferences and Exhibitions
Part Ⅰ Read and Talk
Conversation 1 Meeting Arrangements
Conversation 2 During the Interval of the Meeting
Conversation 3 Attending the Exhibition
Part Ⅱ Practical Writing
1. Notifications of Meetings
2. Agendas
3. Minutes
Part Ⅲ Exercises
Part Ⅳ Supplementary Reading
How to Take Minutes
Unit 7 Filing Management
Part Ⅰ Read and Talk
Conversation 1 Filing System
Conversation 2 Filing Instructions
Conversation 3 E-Filing
Part Ⅱ Practical Writing
1. Memorandum or Memo
2. Bill and Form
3. Notice
Part Ⅲ Exercises
Part Ⅳ Supplementary Reading
How to File Catalogues from Potential Suppliers Efficiently
Unit 8 New Product Launch
Part Ⅰ Read and Talk
Conversation 1 Preparing for New Product Launching
Conversation 2 Issuing the Information about the New Product
Conversation 3 Q~-A Session
Part Ⅱ Practical Writing
1. Press Release
2. Poster
Part Ⅲ Exercises
Part Ⅳ Supplementary Reading
Advertising a Product on the Internet
Unit 9 Business Correspondence
Part Ⅰ Read and Talk
Conversation 1 Inquiry and Offer
Conversation 2 Counter-Offer and Counter-Counter-Offer
Conversation 3 Payment and Delivery
Part Ⅱ Practical Writing
1. Enquiry
2. Offer
3. Counter Offer
Part Ⅲ Exercises
Part Ⅳ Supplementary Reading
Inquires and Offers
Unit 10 Business Negotiations, Contract and Agreement
Part Ⅰ Read and Talk
Conversation 1 Business Negotiations
Conversation 2 Signing a Contract
Conversation 3 After the Agreement
Part Ⅱ Practical Writing
Contract and Agreement
Part Ⅲ Exercises
Part Ⅳ Supplementary Reading
How to Write an Effective Contract
Unit 11 Complaints, Adjustments and After-sales Services
Part Ⅰ Read and Talk
Conversation 1 Complaints
Conversation 2 Adjustments
Conversation 3 After-Sales Services
Part Ⅱ Practical Writing
Letter of Complaint or Claim and Their Replies
Part Ⅲ Exercises
Part Ⅳ Supplementary Reading
What You Need to Know for Writing an Apology Letter
Unit 12 Job Hunting
Part Ⅰ Read and Talk
Conversation 1 Before the Interview
Conversation 2 At the Interview
Conversation 3 Follow up the Interview
Part Ⅱ Practical Writing
1. Letters of Job-application
2. Resume
Part Ⅲ Exercises
Part Ⅳ Supplementary Reading
Jobs Rethink Necessary
Refererces

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